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Email marketing in digital marketing

  • Writer: jasleen kaur
    jasleen kaur
  • Dec 9, 2025
  • 2 min read
1️⃣ “Turn inboxes into income — Email Marketing is still the KING 👑.”
1️⃣ “Turn inboxes into income — Email Marketing is still the KING 👑.”

 Email marketing remains one of the most powerful digital marketing channels. It works to connect a brand directly with its customers in order to grow conversions and long-term loyalty. During the year 2025, when social media is significantly booming, emails will still manage to deliver unmatched ROI and consistent growth for businesses.

⭐ What is Email Marketing?

Email marketing has become a channel through which companies send emails to the targeted audience concerning products for the purpose of sharing updates, building relationships, and driving sales. It delivers personalised communication directly into a customer's inbox, making it more direct and impactful compared to many other marketing channels.

Email Marketing: Why It's Important in Digital Marketing

Email marketing outperforms many other marketing techniques, especially in terms of retention and conversions. Here's why it matters:

Benefits of Email Marketing. Results

High ROI:1:40 (for every ₹1 spent on average, ₹40 comes back).

Personalised customer communication, More engagement & trust

Direct reach to the audience. No dependency on algorithms like social media platforms.

Automate customer journeys. Sell 24/7 without sucking up all of your manual time.

Low-cost Applicable to small to large-scale businesses

Email Marketing - How it Works

A successful email marketing system incorporates:

Collecting Email Leads

That's via a website, landing page, offer, and newsletter.

Segmenting the Audience

Segmenting subscribers into groups of interest and behaviour, among other categories.

Sending Targeted Emails

- Personalised emails, like welcome emails, offers, reminders, abandoned cart emails, etc.

Tracking and Optimisation

Performance tracking: open rate, click-through rate, and conversion tracking.

Types of Emails used in Digital Marketing

Email Type Purpose

Welcome Emails.SOCKS Build first connection

Promotional Emails: Announce offers and discounts.

Newsletters Campaigns Share news & useful content

Abandoned Cart Emails: Recover lost sales

Feedback & Survey Emails Improve customer experience

Re-engagement Emails\t Reactivate your dormant subscribers

Email Marketing: Best Practices to Ensure Success

These strategies could significantly enhance results.

✔ Use attention-grabbing and clear subject lines

✔ Personalise emails using customer name & interests

✔ Keep the email content short, valuable and mobile-friendly.

✔ Add a strong CTA - Call to Action

✔ Follow up using automation and sales funnels

✔ Testing & optimisation to increase conversion rates. Email Marketing Tools for Business: Accessible and very user-friendly tools include: Mailchimp, ConvertKit, HubSpot, Sendinblue (Brevo), and ActiveCampaign. These tools make automation, segmentation of the audience, scheduling, analytics, and lead nurturing as easy as a few clicks. Conclusion: Email marketing is not just a digital marketing channel — it’s a long-term business asset. With personalisation, powerful automation, and high ROI, email marketing helps businesses build relationships, boost conversions, and create consistent revenue. Whether you are a startup, small business, or enterprise, email marketing should be an integral part of your overall digital marketing strategy.

 
 
 

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